How can I book a tour or attraction ticket?

You can book directly through our website’s booking platform or reach out via WhatsApp. Advance booking is highly recommended to guarantee availability.

What is the difference between a Tour and an Attraction?

• Tours: Full-day bundled experiences that include A/C transportation, an expert bilingual guide, entry fees, and multiple activities.

• Attractions: Individual destinations designed for self-drive guests visiting on their own schedule ("Click, book your favorite & come visit us!").

Do you offer private transportation?

Yes! You can upgrade to private transportation upon booking for added privacy, comfort, and schedule flexibility.

How are adult and child rates defined?

• Adult Rate: Applies to guests aged 13 and older.

• Child Rate: Applies to children aged 5 to 12.

• Under 5: Free entry in most activities (subject to specific tour terms).

What are the physical requirements for each tour?

• Río Celeste: Requires good physical mobility for hiking trails within the National Park.

• La Leona Waterfall: Requires good mobility, strength, and stamina for trekking and river trail navigation. Children must be accompanied by an adult at all times.

• Volcanic ATV & Hot Springs: Requires strength and mobility to handle the ATV. Children ages 5–12 ride as passengers accompanied by an adult driver.

• Rainforest & Hot Springs: Requires moderate mobility for the Llanos del Cortés Waterfall stairs; all other activities are easy and accessible.

• Best of Both: Requires moderate mobility for the Dry Forest Floating experience; remaining activities are easy and family-friendly.

What should I bring to Aqua Celeste Hot Springs?

Bring a swimsuit, sandals, a change of clothes, biodegradable sunscreen, and a credit card or cash for extra purchases at our swim-up wet bar. We provide secure lockers, bath towels, changing rooms, and showers.

Can I touch or feed the animals at the Sloths Sanctuary?

No. At Sloth Land, we practice strictly responsible wildlife observation. Sloths, toucans, tropical frogs, and monkeys are observed from a respectful distance with the assistance of our bilingual guides and professional optical scopes.

What does the Coffee & Chocolate Tour include?

It is an interactive bean-to-cup cultural journey in the rainforest, featuring hands-on demonstrations and artisanal tastings of fresh coffee, local chocolate, and traditional snacks.

Do you accommodate dietary restrictions for included lunches?

Yes. We offer vegetarian, vegan, and allergy-friendly options. Please let us know about any dietary needs in your booking notes prior to your trip.

What happens if it rains?

Tours operate rain or shine, as rain is a natural part of the tropical rainforest environment. In the event of extreme weather conditions that compromise safety, we will coordinate to reschedule or provide suitable alternatives.